Separate observation from conclusion
Record what was seen or heard, where, when, how often, and under what conditions. Keep suspected cause separate from a qualified finding about wildlife, roofing, electrical, ventilation, structural, or contamination issues.
Escalate by condition
Restrict access when material may be disturbed or when there are fall, electrical, fire, ventilation, food, or occupied-area concerns. Use the appropriate wildlife, building, roof, electrical, HVAC, or cleanup professional for the question being answered.
- ✓ entry and exit photographs from a safe location
- ✓ dates, times, counts, sounds, droppings, feathers, and nest material
- ✓ roof, vent, solar, wiring, moisture, staining, odor, or insect observations
- ✓ children, pets, occupants, food, air intakes, and high-contact surfaces
- ✓ questions requiring a separate qualified inspection