Feedback policy

Provider Reviews, Verification, and Complaints

This page explains what evidence should support customer feedback, how to evaluate an independent provider, and how to report a match experience. WD Pigeon Solutions currently displays no aggregate rating or customer testimonial that lacks a documented provenance record.

Submit feedback by email Request a match

Evidence required before feedback is published

Traceable match

A request or match record connects the reviewer, provider, approximate date, and service category.

Publication consent

The reviewer explicitly permits the quoted text and permitted identity/location details to appear publicly.

Service relevance

The feedback describes the matching experience or the identified provider's completed work—not an unrelated business.

Balanced moderation

Personal data, threats, and unsupported accusations are removed without changing the reviewer's substantive experience.

Conflict disclosure

Provider, employee, affiliate, incentive, and family relationships are disclosed or excluded from aggregate scoring.

Correction path

A reviewer can request a factual correction, privacy change, or removal, and the moderation history is retained.

Provider verification checklist

1. Identify the legal business and the person responsible for the quote.
2. Verify applicable licensing and insurance with the issuing source.
3. Compare the proposed method with the actual affected surfaces and access points.
4. Require an itemized written price, exclusions, schedule, and change-order process.
5. Document warranty language and what happens if pigeons use an untreated area.
6. Keep the contract, photos, invoices, and communications for any later dispute.

Request a Provider Match

Send property details for review. A provider, response time, inspection, or quote is not guaranteed.

First Name *

Last Name *

Phone Number *

Email *

City *

Region *

Postal Code

Service Needed *

Property Type

ResidentialCommercialIndustrial

Optional project evidence

These details improve provider matching and later quote comparison. Do not climb or disturb a nest to collect them.

Affected area

Approximate working height

Likely access

Nest status

Message / Description

By submitting this form, WD Pigeon Solutions may use your information to respond to your request and, where needed, share your details with a sister company or affiliated local provider to help with quotes, scheduling, or service. See our Privacy Policy.

I agree that WD Pigeon Solutions may use my information to respond to my request and, if needed, share my details with a sister company or affiliated local provider so they can contact me about quotes, scheduling, and service. I also agree that WD Pigeon Solutions and, where applicable, the affiliated provider may contact me by phone, text, or email about this request. Consent is not a condition of purchase. Msg/data rates may apply. Reply STOP to opt out of texts.

(Optional) I would like to receive future promotions and updates from WD Pigeon Solutions by email and text.

Optional: WD may use de-identified project facts and later quote or outcome updates in aggregated research. Your name, contact details, street address, raw notes, and photographs will not be published through this consent. Photo publication requires a separate permission.

Got Questions?

Reviews and provider verification FAQ

Find direct answers about planning, provider matching, quotes, and service limitations.

Make an informed decision

Verify the provider, scope, and terms before authorizing work.

How the Matching Service Works

Understand the role of WD Pigeon Solutions and independent providers.

Request a Provider Match

Submit property and service details for review.

Compare Service Methods

Review use cases, limitations, and quote factors.

Privacy Policy

Learn how request information may be used and shared.