Privacy Policy

1. Who We Are

WD Pigeon Solutions operates as a service provider and affiliate that helps customers request information, quotes, and service related to pigeon control, pigeon remediation, bird exclusion, and related services. We may service your request directly or, where appropriate, coordinate with sister companies or affiliated local providers to fulfill your request.

If you have questions about this Privacy Policy or your information, you can contact us at:

Email: info@wdpigeonsolutions.com

2. Information We Collect

We collect information you choose to provide to us, which may include:

• Name
• Email address
• Phone number
• City, region, postal code, or service location
• Property type
• Service details or message content
• Any other information you submit through our forms, chat, email, or other contact methods

We may also automatically collect limited technical information, such as:

• IP address
• Browser type and user agent
• Device type
• Pages visited
• Referring website
• Date and time of submission or visit

3. How We Use Your Information

We may use your information to:

• Respond to your inquiry
• Review your request for pigeon-control or related services
• Provide information, estimates, or quotes
• Contact you by phone, text, or email regarding your request
• Determine whether WD Pigeon Solutions can service your request directly
• If needed, connect you with a sister company or affiliated local provider for quotes, scheduling, or service
• Improve our website, forms, and customer experience
• Maintain internal business records
• Protect against fraud, abuse, or misuse
• Comply with legal obligations

4. Lead Sharing and Affiliated Providers

WD Pigeon Solutions may handle your request directly. If we do not service your request ourselves, we may share your information with a sister company or affiliated local provider that offers pigeon-control, pigeon-remediation, bird-control, or related services in your area.

Not every submission will be shared. Sharing happens only when needed to help address your request.

Once your information is shared with a sister company or affiliated provider, that provider operates as an independent business and may process your information under its own privacy practices, policies, and procedures. WD Pigeon Solutions is not responsible for the privacy practices, service quality, conduct, or policies of sister companies or affiliated providers after your information has been shared.

Any complaints or disputes regarding service performed by a sister company or affiliated provider should be directed to that provider, not to WD Pigeon Solutions.

5. Communications

By submitting a request through our website, you agree that WD Pigeon Solutions may contact you by phone, text message, or email regarding your request, quote, scheduling, follow-up, or related service communications.

If your request is shared with a sister company or affiliated provider, that provider may also contact you regarding your request, quote, scheduling, or service.

Message and data rates may apply to text messages depending on your carrier and plan. You can opt out of marketing texts, where applicable, by replying STOP.

6. Marketing Communications

If you separately opt in, we may send you promotional or marketing messages by email or text. Marketing consent is entirely optional and is not required to submit a request or receive service-related communications.

You may opt out of marketing emails by using the unsubscribe link, if provided, or by contacting us. You may opt out of marketing texts by replying STOP.

7. Cookies and Technical Data

We use a small number of cookies and similar technologies on this website:

• Essential cookies: We set a language-preference cookie (wd-pigeon-locale) to remember your preferred language, and a consent cookie (wd-cookie-consent) to remember your cookie preferences. These are necessary for the site to function and do not require separate consent.
• Analytics cookies: If you accept cookies via our consent banner, we load Google Analytics (GA4), which sets cookies such as _ga and _gid to help us understand how visitors use the site, which pages are most popular, and how we can improve the experience. If you decline cookies, Google Analytics is not loaded and no analytics cookies are set.

You can change your cookie preference at any time by clicking the “Cookie Preferences” link in our website footer.

Analytics tools may collect technical and usage information such as pages viewed, links clicked, browser type, device information, approximate location based on IP, and referral source.

8. International Visitors

WD Pigeon Solutions may receive inquiries from users in multiple countries. By using our website or submitting your information, you understand that your information may be processed in countries where privacy laws may differ from those in your home jurisdiction.

If you do not want your information processed or transferred in this way, please do not submit it through our website.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right of access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of your personal information, subject to legal and operational obligations.
• Right to data portability: Request a copy of your data in a commonly used, machine-readable format.
• Right to object: Object to certain types of processing, including direct marketing.
• Right to restrict processing: Request that we limit how we use your information in certain circumstances.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to know: Request information about the categories of data collected, the purposes of processing, and any third parties with whom data is shared.
• Right to opt out: Opt out of the sale or sharing of personal information, where applicable under your local law.

To exercise any of these rights, please contact us at info@wdpigeonsolutions.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

If you believe your rights have not been respected, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

10. Data Retention

We keep information for as long as reasonably necessary to:

• Respond to your request
• Provide quotes or service coordination
• Maintain business and transaction records
• Handle disputes or complaints
• Enforce our agreements
• Comply with legal, tax, accounting, or recordkeeping obligations

We may retain some information longer where reasonably necessary for documentation, fraud prevention, legal defense, or compliance purposes.

11. How We Protect Information

We use reasonable administrative, technical, and organizational measures to help protect information we receive. However, no website, email system, database, or transmission method is completely secure, and we cannot guarantee absolute security.

12. Your Choices

You may choose not to provide certain information, but that may limit our ability to respond to your request.

You may contact us at info@wdpigeonsolutions.com to request that we update or delete certain information, subject to our legal, operational, and recordkeeping obligations.

You may opt out of optional marketing communications as described above.

You may change your cookie preferences at any time using the “Cookie Preferences” link in our footer.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, content, or practices of third-party websites, providers, or platforms.

14. Children

Our website and services are not directed to children. We do not knowingly collect personal information from children under the age of 13, or under a higher minimum age where required by local law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated version.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

WD Pigeon Solutions
Email: info@wdpigeonsolutions.com